BOOKING CONDITIONS FOR TRAVEL AGENCIES
The following "booking and cancellation policy" is the basis of your collaboration contract as a Travel Agency with our group ZulmarHotels (companies: Rocalago Hoteles SL and Hostal Lago Playa II CB), headquartered at Hotel Lago Playa S / N, Sa 07,871 Roqueta, Formentera, Balearic Islands, Spain.
Payment of the deposit for the booking and the reception of the hotel’s reservation confirmation implies the agreement to this “booking and cancellation policy” by all three parties: the final Customer, the Travel Agency and the Hotel.
Travel Agencies are entitled to 10% discount / commission on our official price list published in our website wwww.zulmarhotels.com
To make a reservation you must pay 20% of the total amount of the client’s stay (via bank transfer or credit card payment). The outstanding amount can be paid until 10 days prior to arrival’s date. If no payment is made within the stipulated period, the hotel has the right to cancel the reservation and to ask for cancellation costs as described in our cancellation policy.
If the booking is for a stay whose date of arrival is within 10 days, then the Agency must make full payment of the stay at the time of booking.
We remind agencies that our website prices are based on a Bed and Breakfast (BB) accommodation. However, if the client wants to book a room with half board (HB: breakfast + supper), you must inform us at the time of the reservation. The amount of the meals (excluding drinks) will be added to the amount automatically calculated by our online booking system for the client’s stay. In this case, the agency is also entitled to a discount of 10% over the official cost of the dinner. If the client makes a reservation for a room with BB and then makes supper at the hotel, he will have to pay for his meals directly to the hotel. In this second case, the agency is not entitled to commission.
If the client has any special request that is not detailed among the usual hotel services, you must make a written request for this service before making the reservation.
|
